last modified: december 27th, 2020
This policy describes:
how we collect, use, disclose, and protect the personal information of our website users ("you").
The types of information we may collect from you or that you may provide when you visit our website, use our app, or any other software product (collectively, our platform).
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Ictv does not knowingly collect personal information from children (natural persons under 13 years of age) in connection with our platform. Ictv services and products are not directed at children. If you believe that we have collected information about a child, please contact us so that we may take appropriate steps to amend the situation.
Privacy laws in canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you:
on this website.
In email, text, and other electronic messages between you and ictv through the use of our platform.
Through mobile and desktop applications you download from this website, if any, which provide dedicated non-browser-based interaction between you and this website.
When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
This policy does not apply to information that:
we collect offline or through any other means, including on any other company or third-party website (including our affiliates and subsidiaries).
You provide to or is collected by any third party (including our affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the website.
Information that we collect about you
we collect and use several types of information from and about you, including:
personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, birth date, gender, telephone number, credit card information, other billing information, country of residence, internet protocol (ip) address used to connect your computer to the internet, username or other similar identifier, billing and account information, and any other identifier we may use to contact you ("personal information").
At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide personal information but if you choose not to provide certain requested personal information, in some instances you may not be able to register to use our products or access our products at all. In other instances, your choice not to provide certain other personal information may mean that you will not be able to use certain features of the website or services. We may collect personal information in respect of our products through registration processes; communications with you; information downloads; service use; purchases; user support; and surveys.
We provide an opportunity for any user to unsubscribe from our e-mails or opt-out of contact for marketing purposes on an ongoing basis by using the unsubscribe mechanism at the bottom of our e-mails or e-mailing tolegal@ictv. Net.
Your profile information, including your username, age, e-mail address and/or telephone number, information you disclose in your user profile, and your profile picture.
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific feature or to report our product impact on an aggregate basis.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our website, and usage details.
Non-personal details about your interactions with our product, including the full uniform resource locators (urls), clickstream to, through and from our website, app, or other products (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
Advertising networks and cookies
we use the information that you provide, and your interaction with our products or services, to infer your likely interests and consumer preferences in order to provide you with more relevant advertising. This information tells us about websites youve visited, apps youve downloaded, and purchases you have made so that we can predict what might interest you in the future as well as assess the effectiveness of the advertising on our platform. We collect this information through the sue of cookies and similar technologies on our platform and from similar information received from third parties who advertise on our platform and whose sites you visit.
Transferring your personal information
we may also transfer personal information that we collect or that you provide as described in this policy to third parties we use to support our business (such as analytics and search engine providers that assist us with technical improvement and optimization) who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as canadian law. You are welcome to contact us to obtain further information about company policies regarding service providers outside of canada.
By using our platform or submitting your personal information within our products, you consent to this transfer, storage, processing, or use.
the security of your personal information is very important to us. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Accessing and correcting your personal information
it is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at legal@ictv. Net request access to, correct, or delete any personal information that you have provided to us.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact us by sending us an e-mail stating your concern to legal@ictv. Net.
Withdrawing your consent
where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us using the contact information listed below. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you make your decision
Contact information and challenging compliance